Customer Complaints Procedure

Independent mortgage, protection, and home insurance advice for people going through divorce and separation — based in South Yorkshire and beyond, helping clients across the UK.

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Honey Financial Solutions Ltd is an appointed representative of TMG Direct Limited, which is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 786245. Honey Financial Solutions Ltd FCA Number: 1015992. You can verify this on the Financial Services Register at register.fca.org.uk.

The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

A mortgage loan will be secured against your home or property. Your home may be repossessed if you do not keep up repayments on your mortgage.

Protection policies are not regulated by the Financial Conduct Authority. The value of protection depends on the product and your individual circumstances.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by calling 0800 023 4 567.

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